This topic describes the benefits of Instant Messaging.

Reliable performance in unstable network conditions

Instant Messaging uses the following strategies to ensure that messages are not lost in unstable network conditions. CommsEase allows you to handle complex overseas networks and help enterprises easily connect to overseas networks.

• Multi-node dynamic routing
• Rich reconnection strategies, intelligent heartbeat detection
• Reliable message delivery. Message storage and delivery strategies for different scenarios.

Interoperability

SDKs are available for macOS, Windows, iOS, Android, Web, H5, Mini Program, React Native, Uinty, Linux, and Cocos2d-x.

Third-party push notification service

You can integrate push notification services provided by major venders. Compatible with most devices from different countries.

• iOS: APNs and PushKit
• Android: Xiaomi, Huawei, Meizu, FCM, VIVO, and OPPO

Stable and reliable service

Over 1,600 billion messages have been successfully sent with the reliable message delivery strategy.

Dynamic scaling. CommsEase can handle traffic spikes by automatic scaling up.

Global access

• CommsEase owns BGP data centers in Beijing, Hangzhou and Guangzhou in China.
• Service nodes are deployed out of China to serve messaging for overseas users.
  • China: Beijing, Shanghai, Guangzhou, Chengdu, Hong Kong, and Taiwan.
  • Asia: Singapore, Korea, Japan, and India
  • North America: USA, Canada
  • South America: Brazil
  • Europe: Ireland, Germany, UK, France, Belgium
  • Oceania: Australia

International storage service

In addition to the storage nodes in China, CommsEase also provides storage nodes in Singapore for overseas storage needs.

Data security

App system is separate from CommsEase system. Hosting accounts is optional.

Private binary protocols and a variety of encryption options are available. Multiple backups of data files to ensure data security.

IT information security system certification is accredited.

Content security and compliance

• CommsEase moderation service integrates the content auditing capabilities of GuardEase and supports anti-spam detection for text, pictures, voice messages, video messages, and inappropriate content related to politics, pornography, terrorism, and religious clothing. In addition, CommsEase provides global intelligent AI detection capabilities for needs of domestic and overseas content operations.
• CommsEase provides exclusive content compliance solutions for different countries and regions, including countries in Southeast Asia, such as Thailand and Indonesia, and Middle East, Europe and the United States.

20+ years of proven technical expertise

Full-fledged features for unified communications and proven industrial solutions are all developed by CommsEase, including multimedia file storage systems and distributed databases.

A professional technical support team can help you ship your workload without trouble.