This topic introduces you to the benefits of Instant Messaging.

Reliable performance in unstable network conditions

Instant Messaging uses the following strategies to ensure that messages are not lost in unstable network conditions. CommsEase allows you to handle complex overseas networks and help enterprises easily connect to overseas networks.

• Multi-node dynamic routing
• Rich reconnection strategies, intelligent heartbeat detection
• Reliable message delivery. The message storage and delivery strategies for different scenarios.

Platform support

SDKs for Android, iOS, Windows, macOS, and Web are available.

Push notification service

You can integrate push notification services provided by major vendors. Compatible with most devices from different countries.

• iOS: Apple Push Notification service (APNs) and PushKit
• Android: Xiaomi, Huawei, Meizu, FCM, VIVO, and OPPO

Proven messaging service

Over 1,600 billion messages have been successfully sent with a reliable message delivery strategy.

Dynamic scaling. CommsEase can handle traffic spikes by automatic scaling up.

Global communication

• CommsEase owns BGP data centers in Beijing, Hangzhou and Guangzhou in China.
• Service nodes are deployed out of China to serve international users.
  • China: Beijing, Shanghai, Guangzhou, Chengdu, Hong Kong, and Taiwan.
  • Asia: Singapore, Korea, Japan, and India
  • North America: USA, Canada
  • South America: Brazil
  • Europe: Ireland, Germany, UK, France, Belgium
  • Oceania: Australia

Independent storage service out of China

In addition to the storage nodes in China, CommsEase also provides storage nodes in Singapore for overseas storage needs.

Data security

The app system is separate from the CommsEase system. Accounts hosting is optional.

**Private binary protocols and a variety of encryption options are available. Multiple backups of data files to ensure data security.

IT information security system certification is accredited.

Moderation

• CommsEase moderation service integrates the content auditing capabilities of GuardEase that can moderate text, image, voice, video messages, and inappropriate content related to politics, pornography, terrorism, and religion. In addition, CommsEase provides global intelligent AI detection capabilities for the needs of domestic and overseas content operations.
• CommsEase provides dedicated content compliance solutions for different countries and regions, including countries in Southeast Asia, such as Thailand and Indonesia, the Middle East, European countries, and the United States.

Industry knowledge and expertise for over 20 years

Full-fledged features for unified communications and proven industrial solutions are all developed by CommsEase, including multimedia file storage systems and distributed databases.

A professional technical support team can help you ship your workload without trouble.